WhatsApp and Telegram chatbot development for businesses in Azerbaijan
We build AI chatbots that answer customer questions around the clock, collect the details your team needs and pass the conversation to a person when it matters — in the messengers your customers already use.
From 1,500 AZN
Starting price. Final scope and price are confirmed after a free discovery call. Third-party platform, API and usage fees are quoted separately.
What changes for your business
Faster first replies
Customers get an answer immediately instead of waiting for someone to become free.
Better-qualified enquiries
The bot asks the right questions first, so your team receives requests with the key details already collected.
Less repetitive work
Prices, opening hours, availability and other common questions are handled automatically.
A person when it's needed
Complex or sensitive conversations are handed over to your team instead of being forced through a script.
What's included
- Mapping of the questions and scenarios your customers bring most often
- A chatbot on WhatsApp, Telegram or both
- Answers based on your own business information
- Lead capture and booking-request flows
- Handoff from the bot to your team
- Replies in Azerbaijani, Russian and English
Who it's for
Clinics and beauty
Answering service questions and collecting appointment requests.
Rentals and hospitality
Checking availability questions and taking booking requests at any hour.
Retail and e-commerce
Product, delivery and order questions handled in the chat.
Service companies
Qualifying incoming requests before your sales team picks them up.
How we work
- 01
Discovery call
We learn how your business works today, who your customers are and what the project needs to achieve.
- 02
Scope and plan
You receive a clear written scope: what we build, in what order and what we need from your side.
- 03
Build and review
We build in short iterations and share progress early, so you can give feedback before anything is final.
- 04
Launch and support
We launch, check that everything works in real conditions and stay available for adjustments.
Frequently asked questions
Which messengers do you support?
We build chatbots for WhatsApp and Telegram. The right channel depends on where your customers already write to you.
Can the chatbot answer in Azerbaijani and Russian?
Yes. The bot can reply in Azerbaijani, Russian and English, depending on the language of the customer.
What happens when the bot can't help?
We design a handoff so the conversation goes to a person on your team, with the context the bot has already collected.
Is a chatbot different from an AI agent?
A chatbot focuses on conversations in a channel. An AI agent can also use tools and workflows to complete tasks. If you need both, see our AI agents and automation service.
Related services
Website Development
We design and build fast, mobile-first websites for companies in Azerbaijan — in Azerbaijani, Russian and English — with a clear path from first visit to a WhatsApp message, call or booking request.
AI Agents & Business Automation
We design AI agents and automated workflows around your real processes — connected to your knowledge, tools and customer channels, with people in control and clear visibility into how everything runs.
Want customers to get answers faster?
Tell us which questions take up most of your team's time. We will suggest how a chatbot could handle them — free of charge.