AI agents and business automation for companies in Baku and Azerbaijan
We design AI agents and automated workflows around your real processes — connected to your knowledge, tools and customer channels, with people in control and clear visibility into how everything runs.
From 2,500 AZN
Starting price. Final scope and price are confirmed after a free discovery call. Third-party platform, API and usage fees are quoted separately.
What changes for your business
Manual work handled by workflows
Repetitive steps such as follow-ups, data entry and routing run automatically.
Consistent answers and actions
Agents work from your own knowledge and rules, so customers and colleagues get the same quality every time.
People stay in control
Conversations and decisions that need judgement are handed to your team, with the ability to pause and resume automation.
Visibility instead of a black box
Run history, errors, latency and estimated usage cost show what the system is doing.
What's included
- Process review to find which tasks are worth automating first
- AI agents configured with your knowledge base and tone of voice
- Tools and workflows that connect to the systems you already use
- Customer channels such as web chat and Telegram
- Human handoff and a shared conversation inbox
- Monitoring of runs, token usage, estimated cost, latency and errors
Who it's for
Sales and lead handling
Qualifying requests, answering first questions and routing leads to the right person.
Customer support
Handling common questions from your knowledge base and escalating the rest.
Internal operations
Automating follow-ups, record updates and recurring reports.
Teams running several bots
Bringing isolated bots and disconnected automations into one controlled operating layer.
How we work
- 01
Discovery call
We learn how your business works today, who your customers are and what the project needs to achieve.
- 02
Scope and plan
You receive a clear written scope: what we build, in what order and what we need from your side.
- 03
Build and review
We build in short iterations and share progress early, so you can give feedback before anything is final.
- 04
Launch and support
We launch, check that everything works in real conditions and stay available for adjustments.
Related work
Frequently asked questions
What is the difference between an AI agent and automation?
Automation runs a fixed sequence of steps. An AI agent can understand a request, use your knowledge and tools and decide which step comes next. Most projects combine both.
Will AI replace my team?
That is not the goal. Agents take over repetitive work, while decisions that need judgement are handed to people on your team.
How do we know what the agents are doing?
We set up observability: run history, token usage, estimated cost, latency and errors are visible so you can review and improve the system.
Where do we start?
We start with a short process review and pick one or two workflows where automation gives a clear benefit, then expand from there.
Related services
Website Development
We design and build fast, mobile-first websites for companies in Azerbaijan — in Azerbaijani, Russian and English — with a clear path from first visit to a WhatsApp message, call or booking request.
WhatsApp & Telegram Chatbot Development
We build AI chatbots that answer customer questions around the clock, collect the details your team needs and pass the conversation to a person when it matters — in the messengers your customers already use.
Have a process that takes too much manual work?
Describe how it works today. We will suggest where AI agents and automation could help — free of charge.